Q: How can I pay for my order?
THE CLEAN DEANS accepts all major credit cards and Paypal.
Q: Do you accept checks, COD, or any other unlisted payment methods?
Sorry, but at this time THE CLEAN DEANS only accepts payments from the approved payment methods.
Q: Why has my payment not been processed yet?
More than likely your payment was flagged for review, this can be because of a simple typo in the payment information or address, or because our fraud detection software found inconsistencies or issues. After review, your order will be processed as long as the issues are found to be non- consequential, if the payment method needs to be revised or changed, one of our customer service representatives will reach out to the e-mail address listed in the account to correct the issues.
Q: My credit card was declined, why is this? And can I order another way?
Sorry to hear this! Unfortunately we are not given details on why your credit card was declined, we recommend you contact your credit card issuer for help. Feel free to try paying with another credit card or using one of our other payment methods.
Q: Do you ship out of Singapore?
Sorry, but at this time THE CLEAN DEANS only handles orders in Singapore.